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Humane warns AI Pin owners to ‘immediately’ stop using its charging case

A photo of the Humane AI Pin with several accessories.
Photo by Amelia Holowaty Krales / The Verge

Humane is telling AI Pin owners today that they should “immediately” stop using the charging case that came with its AI gadget. There are issues with a third-party battery cell that “may pose a fire safety risk,” the company wrote in an email to customers (including The Verge’s David Pierce, who reviewed it when it came out).

Humane says it has “disqualified” that vendor and is moving to find another supplier. It also specified that the AI Pin itself, the magnetic Battery Booster, and its charging pad are “not affected.” As recompense, the company is offering two free months of its subscription service, which is required for most of its functionality.

The company seemingly hasn’t communicated the battery issue otherwise, either on its…

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