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Microsoft’s new Copilot AI agents act like virtual employees to automate tasks

Vector illustration of the Microsoft Copilot logo.
Image: The Verge

Microsoft will soon allow businesses and developers to build AI-powered Copilots that can work like virtual employees and perform tasks automatically. Instead of Copilot sitting idle waiting for queries, it will be able to do things like monitor email inboxes and automate a series of tasks or data entry that employees normally have to do manually.

It’s a big change in the behavior of Copilot in what the industry commonly calls AI agents, or the ability for chatbots to intelligently perform complex tasks autonomously.

“We very quickly realized that constraining Copilot to just being conversational was extremely limiting in what Copilot can do today,” explains Charles Lamanna, corporate vice president of business apps and platforms at…

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